Citybook Listing Submission Terms & Conditions

By submitting a listing (“Post”) to Citybook, you agree to the following Listing Submission Terms & Conditions. These terms apply to all individuals, organizations, businesses, and agencies that submit content to the Citybook platform.


1. Eligibility & Responsibility

  • You must have the legal authority to submit a listing and represent the event, venue, or organization.
  • You are responsible for ensuring all information submitted to Citybook is accurate, complete, and lawful.
  • Listings must represent legitimate events, experiences, or offerings.

2. Content Guidelines

All listings submitted to Citybook must:

  • Be truthful, accurate, and current
  • Clearly describe the event, activity, or offering
  • Include valid dates, times, and locations

Citybook does not allow listings that include:

  • Illegal, misleading, or fraudulent content
  • Adult services, sexually explicit material, or escort services
  • Hate speech, harassment, or discriminatory language
  • False claims, scams, or deceptive promotions
  • Content that infringes on copyrights, trademarks, or other intellectual property

Citybook reserves the right to reject, edit, or remove any listing that violates these guidelines.


3. Event Changes & Cancellations

  • Listing submitters are responsible for updating event details if changes occur.
  • Citybook is not responsible for canceled, postponed, or rescheduled events.
  • No refunds will be issued due to event changes, cancellations, or failure to update listings.

4. Review & Moderation

  • All listings are subject to review and approval by Citybook.
  • Approval is not guaranteed, even for paid listings, if content does not meet platform standards.
  • Citybook may edit listings for clarity, formatting, or compliance without altering the intent of the content.

5. Listing Duration & Placement

  • Listings are published for the duration associated with the selected plan.
  • Placement, visibility, and prominence may vary and are not guaranteed.
  • Featured or priority placement does not ensure attendance, sales, or engagement.

6. Payments & Fees

  • All listing fees are disclosed prior to checkout.
  • Payments are non-refundable once a listing is published.
  • Listings do not auto-renew unless explicitly stated at the time of purchase.
  • Citybook reserves the right to adjust pricing or plan availability at any time.

7. Fundraising & Nonprofit Listings

  • Fundraising or benefit events must be clearly identified in the listing.
  • Listing submitters are responsible for complying with all applicable fundraising and nonprofit regulations.
  • Citybook does not process donations or verify nonprofit status unless explicitly stated.

8. Intellectual Property & Usage Rights

  • You retain ownership of all content submitted.
  • By submitting a listing to Citybook, you grant Citybook a non-exclusive, royalty-free license to display, distribute, and promote the content on its platform and related marketing channels.
  • You confirm that you have the rights to all images, logos, and materials provided.

9. Limitation of Liability

  • Citybook does not guarantee results, including attendance, ticket sales, or donations.
  • Citybook is not responsible for disputes between event organizers and attendees.
  • Use of the Citybook platform is at your own risk.

10. Account & Access

  • Citybook may suspend or terminate access for violations of these terms.
  • Misuse of community or discounted plans may result in listing removal or restricted access.

11. Updates to Terms

  • Citybook may update these terms at any time.
  • Continued use of the platform constitutes acceptance of the most current version.

12. Contact

For questions regarding listings or these terms, please contact Citybook through the platform’s support channels.

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